TERMS & CONDITIONS
Last updated: 13 July 2026
These Terms and Conditions apply to consultancy and related services provided by QUASII/GLOWREPEAT, CVR no. 39337290, trading as QUASII (“QUASII”, “we”, “us” or “our”).
These Terms apply exclusively to business customers and public-sector organisations, and not to consumers.
1. AGREEMENT
An agreement is formed when the Customer accepts a proposal, order confirmation, statement of work or other written offer from QUASII.
The relevant proposal or order confirmation sets out the scope, deliverables, timetable and fees. In the event of any conflict, the specific proposal or order confirmation shall take precedence over these Terms.
2. SERVICES
QUASII provides AI consultancy, organisational development, assessments, workshops, training, implementation support and related services and materials.
QUASII will carry out the services with reasonable professional skill and care. Advice and recommendations are based on the information available at the time and do not guarantee any particular commercial, financial, technical or organisational outcome.
3. CUSTOMER RESPONSIBILITIES
The Customer must provide timely and accurate information, access, decisions and cooperation reasonably required for QUASII to perform the services.
The Customer is responsible for reviewing recommendations and deliverables and for deciding whether and how they should be implemented. The Customer must seek its own legal, tax, regulatory, cybersecurity or other specialist advice where appropriate.
QUASII is not liable for any delays or shortcomings caused by incomplete, inaccurate or late information or a lack of cooperation on the part of the Customer.
4. FEES AND PAYMENT
Fees are set out in the relevant proposal or order confirmation and are exclusive of VAT unless otherwise stated.
Unless otherwise agreed, invoices are payable within 14 calendar days of the invoice date.
Reasonable, pre-approved travel and other external expenses may be invoiced separately.
In the event of late payment, QUASII may charge interest, reminder fees and recovery costs in accordance with applicable Danish law and may suspend further work until the outstanding amounts have been paid.
5. CHANGES, CANCELLATION AND TERMINATION
Any changes to the agreed scope, timetable or deliverables must be agreed in writing and may result in adjustments to fees and deadlines.
If the Customer cancels or postpones an agreed workshop, training session or other scheduled service, the Customer must pay for work already carried out, non-refundable expenses and any cancellation fee specified in the proposal or order confirmation.
Either party may terminate an agreement with immediate effect if the other party materially breaches the agreement and fails to remedy the breach within a reasonable period of time after receiving written notice.
Upon termination, the Customer must pay for all work carried out and costs incurred up to the date of termination.
6. INTELLECTUAL PROPERTY
The Customer retains ownership of the materials supplied by the Customer.
QUASII retains ownership of its existing and underlying methodologies, frameworks, templates, tools, training materials, know-how and intellectual property, including the QUASII and SHAPE™ concepts.
Once all relevant invoices have been paid, the Customer may use Customer-specific final deliverables for its own internal business purposes.
Unless expressly agreed in writing, the Customer may not resell, sub-license, publish or use QUASII’s materials to provide competing consultancy, training or certification services.
7. CONFIDENTIALITY AND DATA PROTECTION
Each party must keep confidential all non-public information received from the other party and may use it only for the purposes of the engagement.
Confidential information may be disclosed to employees, advisers and subcontractors who require access to it and are subject to confidentiality obligations, or where disclosure is required by law.
Each party must comply with applicable data protection legislation. QUASII’s processing of personal data is described in its Privacy Policy.
If QUASII processes personal data solely on the Customer’s instructions, the parties will enter into a data-processing agreement where required.
8. AI AND THIRD-PARTY TOOLS
QUASII may use AI-enabled and other third-party tools to support research, analysis, drafting, summarisation and the delivery of its services, subject to applicable confidentiality and data protection obligations.
AI-generated outputs may contain errors or omissions. QUASII exercises professional judgement where appropriate, but the Customer remains responsible for reviewing the outputs before relying on or implementing them.
Unless expressly included in the agreed scope, the Customer is responsible for evaluating, purchasing, configuring and using any third-party software or AI tools recommended by QUASII.
9. LIABILITY
QUASII shall not be liable for indirect or consequential losses, including loss of profit, revenue, business opportunities, anticipated savings, goodwill or data.
QUASII’s total liability arising from an engagement is limited to the fees paid or payable by the Customer for the specific engagement giving rise to the claim.
The above limitations do not apply where liability cannot lawfully be limited, or in cases of fraud or wilful misconduct.
No third party may rely on QUASII’s advice or deliverables without QUASII’s prior written consent.
10. GOVERNING LAW AND DISPUTES
This agreement is governed by Danish law.
The parties will endeavour to resolve disputes through negotiations in good faith. If no settlement can be reached, the dispute must be brought before the Danish courts, with the Copenhagen City Court as the agreed venue, unless mandatory law provides otherwise.
11. CONTACT
QUASII/GLOWREPEAT
CVR no.: 39337290
113 Østerbrogade
2100 Copenhagen Ø
Denmark
Telephone: +45 32 101 102
Email: infodesk@quasii.co